Thaavu pieces are custom made. We want you to feel great wearing them. Because all the jewellery is handmade, it will not have the same consistency as a machine. 

Goods once sold cannot be refunded, but we can exchange for another item of the same value.

Any items returned must be returned in perfect condition, in original packaging.

Kindly get in touch with us within 7 days of your purchase if your jewellery has a defect. If you encounter an issue with your purchase please reach out at [email protected]

Need help?

Contact us at [email protected] for questions related to refunds and returns.